ELKHORN
MASSAGE & WELLNESS PLLC
Massage Policies & Procedures
It is my intention to provide clients with a professional, and relaxing environment that can support healing and wellness. I am committed to providing a great customized, therapeutic experience for each client, meaning not all treatments are the same. I have adopted the following policies and procedures to serve as a guide to first-time and repeat clients.
Scope of Practice
Massage therapy is a profession in which the practitioner applies manual techniques, and may apply adjunctive therapies, with the intention of positively affecting the health and well-being of the client. Licensed Massage Therapists do not diagnose or prescribe for medical conditions. Services are not intended as an alternative to proper medical attention for specific conditions. Please refer to a medical doctor for any specific medical condition which requires medical treatment. If you have recently had any disease, surgery, or injury, documentation from your medical doctor may be needed, and shown, to the therapist in order for services to be provided.
Cancellation Policy
If you must cancel your appointment, a notice of at least 24 hours prior to your scheduled appointment is required. If you fail to give a 24 hour notice before your scheduled appointment time, and do not show up to your appointment, a 50% service charge will be applied. Exceptions are on a case-by-case basis. There is no charge for emergencies or illness. If you can not make your appointment, you may transfer your appointment to a friend or family member to avoid fees. If your card is on file, or you have a gift card balance, it maybe subject to the penalty fees.
Respect For Needs & Boundaries
I am happy to adjust pressure, temperature, musical volume, or work longer in an area or move on by request. The client may choose to leave on as much clothing as needed for comfort, refuse any massage methods, or stop the massage at any time. The client will always be modestly draped. Only the area being massaged will be undraped. Sexual interaction of ANY form, is never appropriate. Suggestive comments, sexual innuendoes, or touching of the massage therapist in an inappropriate way, will not be tolerated, and will result in termination of the session. The full service fee will be charged.
Confidentiality
Given the confidential nature of the professional relationship with clients, and the respect to each client’s right to privacy, all clients visits and records will be kept confidential. As such, your visit will only be discussed with your written permission.